Help Center

Please use the below form. You can also Email customer service on help@solidum.life.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How long will delivery take?

Do you offer free shipping?

Can I change my shipping address after placing an order?

Do you ship to PO Boxes?

Payment Information

Can I pay with PayPal?

When will I be charged for my order?

Are there any additional fees for international orders?

Can I pay using multiple payment methods?

Order & Returns

How do I check the status of my order?

What is your return policy?

How long does it take to process a return?

Can I return a product if it’s been opened?

Ordering from Solidum Lifeq

How do I create an account?

Can I place an order without creating an account?

Do you offer bulk discounts?

How do I apply a discount code?